GDPR
From 25/5 2018, a new law will come into effect regarding how we as a company store your data.
Facts about the data we have about you.
We store your name, company name, address, telephone number and your email address.
And in cases where you have chosen invoice, we also have your personal/organizational number. We also save purchased goods.
This data is stored so that you as a customer will receive good support
regarding your current and previous orders.
This data may be passed on to shipping companies and the payment services
we provide. DHL, Posten, Bussgods and Svea Ekonomi.
We send product news,
exciting development projects, event information and the like to your email address.
We save your information until you notify us that you no longer want it.
You can notify us at any time that we should change your information or remove
you from our register.
We never share or sell your contact information to other actors.
You can contact us if you want to know more about your stored information.
Svea Webpay
Invoice
When paying by invoice, we collaborate with Svea Ekonomi AB. To shop by invoice, you must
enter your personal identification number or organization number. The prerequisite for being able to shop by invoice is, among other things, that you are registered in the Swedish population register and are over 18 years old. You must not have any payment complaints. All invoices are transferred by H2M Racing HB to Svea Ekonomi AB. Usual credit checks are carried out after the personal data has been submitted at the checkout, in some cases this means that a credit report is taken. A copy of the credit report will then be sent to your home. The invoice's payment terms are 14 days. In the event of late payment, an agreed and statutory reminder fee will be charged. Late payment interest is charged at 2% per month. In the event of non-payment, the invoice will be handed over to debt collection. Pay in installments
Through our collaboration with Svea Ekonomi AB, you can sign an overdraft agreement and thus be able to pay for your purchase in installments. You choose the credit period by checking the campaign option that suits you best.
The purchase can always be paid in full at any time, before the due date.
The usual credit check takes place after the personal information has been provided at the checkout, in some cases this means that a credit report is taken. A copy of the credit report will then be sent to your home.
If you have any questions, you can call 08 – 514 931 13 for more information.
Example of effective interest for a purchase of 10,000 SEK, term 12 months, 0% interest,
setup fee 195 SEK, credit card fee 29 SEK: 10.68%.
Standardized European Consumer Credit Information (SEKKI)
Card payment
When you shop at H2M Racing, the payment is processed by Teller,
which is a secure electronic payment solution
for Visa and MasterCard/Eurocard. All card information is stored in accordance with the card network regulations.
Payment by card is made according to current rules for online payments in Sweden and the EU.
We use Svea Ekonomi's/Webpay's hosted PCI-DSS-certified card payment solution.
We accept the following cards: Visa, MasterCard. The money is reserved in your account at the time of order.
All transactions are sent via SSL (Secure Sockets Layer) very securely encrypted.
No card numbers are saved. We use the latest security technology for credit card payments on the
network 3D-Secure - a standard developed by VISA and MasterCard with the intention of securely
validating the consumer when purchasing online.
Card information
RETURNS/CANCELLATION
You can return the item within 14 days, according to the Distance Contracts Act.
For a return to be approved, the product must be in its original condition (unused) in unopened packaging.
Returns must be approved by H2M Racing.
Non-stock, specially imported or assembled/used items will not be returned!
Never return items without first talking to someone at H2M Racing. Unclaimed packages that are not collected on time are not covered by the right of withdrawal. You must first redeem the package and then return it to us in order to exercise your right of withdrawal within 14 days.
Download the return form in PDF format here (Must be filled out for all returns)
RETURN SHIPPING
The buyer is responsible for return shipping by company package or letter. Alternatively, with DHL package or with Schenker. Returns against cash on delivery, postal package or registered mail will not be redeemed.
For goods not collected, the customer will be charged a return fee of at least 299 SEK plus the shipping cost to cover our costs. The customer is also responsible for using the correct information when ordering (mobile phone number, postal address, postal code, etc.). We are not responsible for goods being returned due to incorrect information being used when ordering.
Unredeemed COD/packages that are not collected on time are not covered by the right of withdrawal.
You must first redeem the package and then return it to us in order to be able to invoke the right of withdrawal within 14 days.
If we have sent you the wrong item, we will send you a shipping note for the return.
DELIVERY TERMS
You can pay us by cash on delivery (COD), advance payment or through the Invoice, partial payment or card payment service from Svea webpay.
If you choose to pay in advance, deposit the money into bank account 5037-6219, recipient: H2M Racing HB.
Don't forget to write your name and address. We deliver when the deposit is in H2M Racing's account.
This option takes about 2-3 days longer than other payment methods.
You can also choose to order on delivery, in which case a cash on delivery fee will be added for DHL Schenker and Bussgods.
The goods are in H2M Racing's possession until full payment is made.
We do not replace goods that are lost in shipping when choosing the shipping options PostNord Varubrev and Postnord (Europe) First Class Mail, as these are uninsured shipping options that go as regular mail.
PRODUCT LIABILITY & WARRANTY
H2M Racing is not responsible for damage caused by delivered goods to persons, other property or indirectly such as loss of production, etc.
A number of our products are for display or competition use and are therefore not approved for street use. This includes all our turbochargers and other hardware that is intended to be used for the purpose of gaining more power in one way or another.
THESE ARE NOT COVERED BY THE WARRANTY IF THEY HAVE BEEN INSTALLED AND USED, REGARDLESS OF HOW MUCH THEY HAVE BEEN USED.
All goods are covered by a 1-year factory warranty. Warranties do not apply to goods intended for competition or tuning.
Errors that occur due to incorrect assembly are not covered by warranties or returns.
Many goods may require the replacement of more parts or rebuilding to fit original or other aftermarket parts.
H2M Racing is not responsible for the customer's assembly / repair costs in any case.
Reservation for typos and product texts. We reserve the right to change facts and texts in product descriptions if we or the customer discover errors in the webshop.
If dissatisfaction and/or irregularities arise due to this, we can offer a return shipping label sent via Mail.
All trimming is done at your own risk, and take it easy among your fellow road users :)
PRICES
All prices are stated in Swedish kronor and
include VAT and other fees.
The total cost of the purchase will be clearly stated before the final order and
will include all costs associated with the purchase, including any
postage and shipping costs.